We provide consulting, education, facilitation & support services in many areas including union-management relations, occupational health and safety, organizational effectiveness, process improvement, quality management, strategic planning, cultural change and human resources management. Our offerings include:

Interest Based Barganing & Beyond - Joint Ventures in Continuous Improvement for Union and Management

Targeting Zero Together - Pursuing excellence in occupational health & safety

Continuous Improvement Culture - Everyone focused on adding more value and eliminating waste

High Performance-High Integrity Leaders & Teams - Developing, engaging & aligning the full potential of leaders & teams

Through our unique offerings we help clients apply a "Joint Venture" approach to all phases of their change effort: initiation, implementation, maintenance and ongoing improvement. We take a very practical and principled approach to the complex area of personal and organizational change. Our work is based on personal experience combined with systems thinking frameworks that help clients:

• Gain new perspectives on familiar issues & opportunities and then apply those perspectives in their particular circumstances
• Achieve the changes in capability and performance necessary to their continued growth and success.
• Ensure the most cost effective, value-added support for your change effort by utilizing internal resources, our extended client network and our own expertise and experience

 Interest Based Bargaining & Beyond  

 Joint Ventures in Continuous Improvement for Union & Management

Are union-management relations in your organization a source of frustration or a vehicle for constructive change?

We will help you:

• Improve the outcomes of negotiations, grievance resolution and all other union–management interactions for all stakeholders.
• Work collaboratively without compromising the strength or the integrity of either union or management.
• Build relationships that will allow expanded opportunities to work together for the benefit of people and the business.

Services we provide include:

• Labour Relations Culture Change
• Facilitated Interest Based Bargaining
• Strategic Planning For Unions
• ADR / Mediation
• Human rights & harassment training & dispute resolution
• Joint committee commissioning, facilitation & development

 Continuous Improvement Culture 

   Everyone Focused on Adding More Value & Eliminating Waste   

Does your organization have the agility and responsiveness needed to remain healthy, viable and competitive?

We will help you enhance your organization’s ability to:

• Develop and implement internationally recognized quality and delivery systems to continually improve your competitive position
• Increase customer satisfaction, quality, delivery and profitability while reducing costs a waste across the organization
• Build a culture of commitment & accountability for continuous improvement

We offer training, consulting and coaching in:

• Quality, Customer Satisfaction & Service Quality Management
• ISO 9001/14001 and OH&S 18001 implementation
• "Lean Not Mean" production/service systems development
• Continuous process improvement tools and strategies

 High Performance - High Integrity Leaders & Teams

 Developing, Engaging & Aligning the Full Potential of Leaders & Teams

Are people in your organization ready, willing and able to collaborate and contribute to the best of their ability?

We can help you build effective individuals & teams who are:

• Aligned with respect to purpose, goals, principles & priorities
• Inspired, enthusiastic, empowered stakeholders
• Seeing possibilities and looking for opportunities
• Persistent & resilient in the face of obstacles
• Collaborative, supportive and mutually respectful

We will help you improve effectiveness through:

• Assessment & planning organizational change
• Leadership development workshops
• Team development workshops
• Facilitating the evolution to self-sustaining teams
• Designing & facilitating meetings & group processes
• Coaching of individuals & teams