Our People
Mac was a pioneer in the field of labour relations and an organizational change agent for more than 30 years. Those years were evenly divided among being a union member and leader, a member of management in various line and staff roles, and acting as an internal change agent, all with DuPont Canada prior to establishing Mac Roberts & Associates in 1986. This gave him a relatively unique perspective from which to advise and assist clients.
Mac took pride in working in accordance to his principles and in taking a very practical approach to the complex area of personal and organizational change. His consulting and facilitating was based on personal experience interspersed with the use of systems thinking frameworks which helped clients gain new perspectives on familiar issues and opportunities.
The approach he used focused on improving the Individual’s and Organization’s quality of thought and thought processes in conjunction with evolving their relationships towards being more respectful and constructive. He did this in a way that enabled the organization's he worked with to think about and then evolve their own culture.
Mac touched thousands of people and "the work" he began 30 years ago continues to be taught and applied by the colleagues and associates he has mentored and inspired.
| Name | Email Address |
|---|---|
| Julie Roberts | - julie@macroberts.org |
| Harold Hergott | - harold@macroberts.org |
| Craig Ryan | - craig@macroberts.org |
| Wally Brown | - wally@macroberts.org |
| Chris Gillis | - chris@macroberts.org |
About Julie Roberts - julie@macroberts.org
Julie's involvement in Mac Roberts and Associates is focused on ensuring the successful continuation of the journey that her father began. She has been influenced by his teachings and beliefs and worked as an associate in
Julie has over 15 years experience in the corporate world with a focus in customer service and technology. Her management style is based on the same principles that guide Mac Roberts and Associates and has been key to her success in various work environments. Her sharp problem solving and keen analytical skills give a unique balance to her leadership qualities. She is currently consulting in business analysis and project management in Vancouver.
About Harold Hergott - harold@macroberts.org
Harold has fifteen years of experience as a trainer, negotiator, facilitator and mediator. He got his start when seconded to work as an internal resource to Union and Management Groups in the Chemical and Nuclear Industry. He joined our organization 10 years ago and provides a wide variety of consulting services to our clients.
Harold acts as a third party resource for any Joint Union Management effort including Contract Negotiations, Alternate Dispute Resolution, Steering Committee Formation and Strategic Planning. Harold also provides assistance to both Union and Management separately in developing their own Leadership and Team skills.
In addition Harold has helped organization’s deal with Human Rights issues and complaints and has experience in dealing with Harassment Issues.
About Craig Ryan - craig@macroberts.org
Craig has been an organizational effectiveness consultant, educator and facilitator for over 20 years helping individuals and organizations learn to work together better and to survive and thrive in an ever changing world.
He has extensive experience designing and leading training and development workshops for leaders and teams; commissioning, facilitating and coaching work groups and teams (self-managed, cross-functional, joint union-management, leadership, business focused); facilitating collaborative group processes to solve problems and take advantage of opportunities; conducting capability assessment and needs analyses; as well as helping clients design and implement high performance work structures, systems and processes.
Craig has experience in technical, managerial & human resources roles with Dupont Canada Inc. and holds a Bachelors degree in Chemical Engineering and Management from McMaster University.
About Wally Brown - wally@macroberts.org
With more than 30 years of industrial experience, Wally is able to see problems as opportunities. He has worked in union leadership, line management and staff support positions throughout his career and has hands on experience in employee relations, team building, problem solving, labour relations, human rights, joint health and safety, project management, vocational rehabilitation and maintenance management.
Wally is a principle-centered person who believes that empowering people and organizations can change the way they do business. He is available to help our clients in many areas including: developing a team based, problem-solving culture; coaching & developing effective leaders; improving health and safety performance; human rights policy development and issue resolution. Wally can work well with all organizational levels.
About Chris Gillis – chris@macroberts.org
Chris Gillis has been focused on improving quality and organizational performance for over 25 years. Recognizing the unique needs of each organization, Chris has combined his in-depth subject knowledge with his extensive experience to successfully bring practical and tailored solutions to his clients in the areas of: Process Mapping & Improvement, Process Needs Assessment, Problem Solving, Cost of Quality, Key Performance Indicators, Customer Satisfaction Management, ISO/QS 9000, TS 16949, ISO 14000, OH&S 18001 and Lean Service.
Chris has worked in a wide variety of industries and sectors such as: general manufacturing, chemicals, automotive, the public sector, service, military, software and medical devices. Whether working with members of senior management or front line employees, Chris is equally comfortable and brings a professional approach, sense of Chris has worked with both large and small clients in Canada, the United States, Mexico and the United Kingdom